Chef Brian Macqueen, 48, missed a week of work after he fell into a ‘large hole’ — which he claims wasn’t marked — whilst walking along Luss waterfront with his wife, Alison, daughter Ava, aged four, and son Ollie, then two-months.

However Mr Macqueen said his initial concern was more for his son Ollie — who toppled out the pram during the fall.

He said: “I was pushing the pram so I never saw the hole, and my left leg just went right into the hole up to my knee, my leg was skint and bleeding and my daughter Ava was hysterical.

“Needless to say I was badly injured but I tipped the pram into the bargain, almost sending the baby out on to the concrete. The only thing that stopped him hitting the concrete was the changing bag he fell on.” After the incident on July 22 – and a visit to the Vale of Leven hospital – Mr Macqueen called Argyll and Bute Council to make them aware of the ‘large hole’ in the pavement.

He added: “I went home to phone the council to inform them of the hole so they could make it safe for others, after all two elderly ladies very kindly helped me that day, it could so easily have been one of them and a whole lot worse. During the phone call I found out that they already knew about the hole and had done nothing.” He then set about making a claim, however Mr Macqueen said he needs a final piece of paperwork from the council’s roads department which is now allegedly six weeks overdue. He also returned to the scene of the incident two days later to take photographs and noticed the area was cordoned off.

Mr Macqueen said: “The insurance company can’t do anything until the Roads and Amenities department submit their report and this is where it has come to a grinding halt.

“It feels like they don’t want to deal with it – they’re dragging their heels over the whole thing. This incident happened in July, I have some nice scars, missed time at work, and will never forget the shock of nearly dropping my two-month-old son out on to the concrete, and they haven’t submitted a short report so that this incident can be dealt with.” The Advertiser approached the council on Mr Macqueen’s behalf. A spokeswoman for Argyll and Bute Council said: “The council will not comment on any individual insurance claim.”