SCOTTISH Water says it is continuing to work round the clock to fix technical issues which left some residents in Rhu without water for more than two days.

A burst water main was reported at The Briars in Shandon on Friday morning before a faulty valve was then discovered in the evening, causing significant disruption to the area.

A further burst has since been located at Faslane naval base with repair works set to start today (Monday).

An update posted on Scottish Water's website on Monday morning read: "Our teams have been working round the clock since the issue was reported to us on Friday.

"Our priorities have been to find and fix the fault and reduce the number of customers who have experienced an interruption to their water supply.

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"The delay in full restoration has been caused by further bursts and other technical issues occurring on the water main serving the area.

"A further burst has been located within HMS Falsane base. We are co-operating with the base in order to gain access and carry out repairs. We hope to commence works today, Monday, March 2, once Scottish Water has been granted access.

"To keep as many customers in water as possible, tankers have been introduced in four separate locations. This should bring the majority of customers back into supply whilst works are carried out. Customers may experience fluctuations in pressure whilst the tankers are in place."

Along with the four tankers positioned at Station Road and The Briars in Shandon, Smuggler's Way in Rhu and Feorlin Way in Garelochhead, a bottled water distribution point had been set up at Whistlefield Road in Garelochhead.

However, George Stewart, who lives in Kirk Brae, criticised the move, saying he and his neighbours still went without clean running water for two days.

Mr Stewart, 69, told the Advertiser: "We phoned Scottish Water and they kept fobbing us off with excuses, saying they had been around delivering water when they hadn't.

"I had to go into Helensburgh and buy bottled water to have a cup of tea and I walk up to the top of the hill with a bucket to get water from a burn so I can flush the toilet.

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"You try complaining on the phone but the person on the other end is just doing a job, it's not their fault."

The network's water supply was believed to be returning to normal on Monday morning but Mr Stewart remained unimpressed by Scottish Water's response.

He said: "The bottled water point set up in Garelochhead was fine for people with cars but there are old-age pensioners in the area who aren't as fit as others.

"It's a pretty bad show by them [Scottish Water]. It was the level of contact that annoyed me more than anything else."

A Scottish Water spokesperson added: "This incident remains complex and challenging for our teams. We appreciate this has caused a significant inconvenience for our customers locally and we want to assure them we are doing all that we can to restore their water to full health.

“We want to thank our customers for their patience and understanding and apologise for any inconvenience which has been caused.”

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